Buying an original painting

How checkout, shipping and returns work. The terms are Artfinder's, summarized here.

Where do I buy?

Every buy button opens the painting's listing on Artfinder, where checkout is completed. This site does not take payment.

Are these originals?

Yes. Each painting is a one-of-a-kind original, acrylic on canvas, framed and ready to hang, and signed on the front. These are not prints.

Can I return a painting?

Artfinder offers a 14-day money-back guarantee. Request a return within 14 days of receiving the artwork. Artfinder arranges the collection and return shipment at no cost to you. The artwork must come back in the same condition as it arrived, ideally in its original packaging, with any documentation that came with it. Artfinder confirms the condition on receipt before the return is finalised. Commissioned or custom-made works are excluded from the change-of-mind period.

What if it arrives damaged?

Contact Artfinder straight away, and within 7 days of delivery so a courier claim can be raised. Include photos of the outer packaging, the shipping label and the damage. Options depend on the damage and may include repair, reimbursement of repair costs, or a return and refund.

How is it shipped, and what does shipping cost?

Artfinder is a marketplace: the artist ships each work, chooses the carrier and sets the shipping cost, and the cost is shown on the listing and at checkout. If you want a different shipping option, message the artist on Artfinder before you buy.

Can I ask Rebecca a question first?

Yes. Use the message option on the Artfinder listing, or the contact form on the portfolio site. Please do not share payment details in messages, and pay only through Artfinder.

Are prices in US dollars?

The prices on this site are in US dollars. Artfinder may display or charge in your local currency at checkout.

Do you take commissions?

Commissions are welcome. Start with the contact form.

Source: Artfinder's customer returns policy, damaged artwork help and shipping help. Artfinder's pages govern if anything differs.